Privacy policy
PRIVACY POLICY — ENERLYSK
Last updated: June 22, 2026
1. Who We Are
This website, enerlysk.com, is operated by YSK Laboratories Private Limited ("we", "us", "our"), registered in India under GST 27AABCY6521C1ZJ, with our registered office at 83E Hansraj Pragji Building, 1st Floor, Off Dr E Moses Road, Worli Naka, Mumbai 400018, Maharashtra, India.
For any privacy-related queries, contact us at:
Email: customercare@ysklabs.com
Phone: +91 96198 14581
2. Information We Collect
When you visit or purchase from enerlysk.com, we may collect:
- Full name, email address, and phone number — via checkout, contact forms, and newsletter signups
- Shipping and billing address
- Order history and transaction data
- Device type, browser, and IP address — for fraud prevention and analytics
- Cookies and browsing behaviour on our site
We do not collect or store payment card details. All payment data is handled directly by Razorpay.
3. How We Use Your Information
We use your data to:
- Process, fulfill, and ship your orders
- Send order confirmations and shipping updates
- Respond to customer support queries
- Send marketing communications — only with your consent; you can unsubscribe at any time
- Improve our website, products, and customer experience
- Detect and prevent fraud
- Comply with applicable legal obligations under Indian law, including the Digital Personal Data Protection Act, 2023 (DPDPA)
4. Payment Processing
Payments on enerlysk.com are processed by Razorpay (Razorpay Software Private Limited). When you make a purchase, your financial information — including card details and UPI credentials — is transmitted directly and securely to Razorpay. ENERLYSK does not store, access, or retain your full payment card details at any point. Razorpay's handling of your data is governed by their own privacy policy, available at razorpay.com/privacy.
5. Cookies & Tracking
We use cookies and similar technologies for:
- Session management and cart functionality
- Website analytics (Google Analytics)
- Advertising and retargeting (Meta Pixel — Facebook/Instagram)
You can disable cookies through your browser settings. Note that disabling cookies may affect certain features such as the shopping cart. Third-party tools like Google Analytics and Meta Pixel may set their own cookies and are subject to their respective privacy policies.
6. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Razorpay — for payment processing
- Shipping partners (e.g., courier services) — for order delivery
- Google and Meta — for analytics and advertising, subject to your consent
- Legal authorities — if required by law or to protect our rights
7. Data Retention
We retain your personal data for as long as necessary to fulfill your order, provide customer support, and comply with our legal and tax obligations under Indian law. You may request deletion of your data at any time (see Section 8).
8. Your Rights
Under applicable Indian data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at customercare@ysklabs.com. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Children's Privacy
Our products and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
YSK Laboratories Private Limited
83E Hansraj Pragji Building, 1st Floor
Off Dr E Moses Road, Worli Naka
Mumbai 400018, Maharashtra, India
Email: customercare@ysklabs.com
Phone: +91 96198 14581